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Marketing leadership

When to hire a fractional CMO

Before the founder burns out on marketing.

When to hire a fractional CMO: once you know who your customer is and people pay for what you sell, but marketing decisions are landing on the founder and nobody can say which spend is working. It's too early if you're still finding product fit, and it's often the right step before a launch, a new market or a funding round.

Josef Winstone, Founder & Managing Director, Foundry Agency

By Josef WinstoneFounder & Managing Director · 6 min readUpdated

When should you hire a fractional CMO?

When you need senior marketing thinking but can't yet justify a full-time marketing director. In practice that's usually a business with real customers, some marketing spend, and nobody senior owning it.

Here are the eight signs we see most often.

  • The founder makes every marketing decision, and it's crowding out the rest of the job.
  • You're spending on ads, SEO or social, and nobody can say which brings in customers.
  • You have agencies or freelancers, but nobody joining their work up.
  • Sales and marketing tell different stories about where leads come from.
  • A launch, a new market or a funding round is coming, and the plan is a slide.
  • Your website, ads and messaging say slightly different things.
  • You've tried a junior marketing hire and they needed more direction than you could give.
  • Investors or the board are asking marketing questions nobody can answer.

When is it too early for a fractional CMO?

When you don't yet know who your customer is, or whether they'll pay. A senior marketing lead won't fix that. Spend the time on the product and talking to customers.

It's also too early if there's no budget to do anything with the plan. A strategy needs people and money behind it, or it's just a document.

When is it time to move from fractional to full-time?

When the marketing needs someone every day: a team to manage full-time, a constant run of launches, or a budget big enough that daily decisions matter. A good fractional CMO will tell you when you've reached that point, and help you hire.

How do you make the first 90 days count?

Agree this plan before day one, so you know what you're buying.

  1. Week one: access to everything. Analytics, ad accounts, CRM, sales numbers and every agency report.
  2. First month: an audit of what's working and what isn't, with the spend that should stop.
  3. First month: positioning. Who you're for, what you replace and why you win, in plain words.
  4. First month: a written plan with channels, order, budget and what success looks like each month.
  5. Months two and three: quick wins live, the bigger work started, and a monthly report you can read in five minutes.
  6. End of the quarter: review. Keep going, change the time, or start planning a hire.

What should you prepare before you hire one?

Three things save weeks. Access to your numbers, even if they're messy. A clear view of what you can spend over the next six months. And one person on your side who can make decisions quickly.

How does Foundry start a fractional CMO engagement?

A short call with Josef. If it's too early, he'll say so. If it fits, you get a written plan and a fixed monthly price before we start.

The first 30 days cover the audit, positioning, the plan and quick wins live, and the Foundry team starts delivering straight away, so you're not waiting on agencies. After that it's weekly check-ins, WhatsApp or Slack, a report on the 1st, and a review every quarter.

Our averages. Not our best days.

Our averages

  • 5days

    Website, kick-off to live

  • 3hours

    Google Ads setup

  • 4hours

    Meta Ads setup

  • 7days

    To a first PR feature

  • 20mins

    Average reply time

When to hire a fractional CMO: FAQs

  • Start-ups with paying customers and a plan to grow often do, especially before a launch or a funding round. Pre-product start-ups usually don't yet.

  • If nobody senior owns the plan, a fractional CMO first. A junior hire without direction tends to stall. The CMO can then help you hire the manager.

  • Quick wins, such as stopping wasted spend, can come in the first month. The bigger changes take a quarter or more, so set a review point.

  • Yes. The narrative, the deck and the marketing numbers investors ask about are a normal part of the role.

  • A fractional CMO can manage them. The CMO sets the plan, the agency delivers, and someone finally joins the numbers up.

  • Agree the measures up front: enquiries, pipeline, sales and cost of acquisition trends. You should see them in a monthly report.

Ready for a marketing lead? Get moving.

Tell us what you need. We'll reply within the hour (working hours), and most websites go live about 5 days after kick-off.

We'll reply within the hour (working hours).

Or email hello@foundryagency.co.uk

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