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Subtitles for social video: how to make them work

Half your audience is watching on mute. Talk to them too.

Subtitles for social video should be on every video: plenty of people scroll with the sound off, and captions make the message clear either way. Burn them into the video for Reels, TikTok and Shorts, check every word by eye, keep them short and high-contrast, and place them in the middle of the frame, clear of the app's buttons.

Robert S., Head of PR & Content, Foundry Agency

By Robert S.Head of PR & Content · 7 min readUpdated

Why do social videos need subtitles?

Because a lot of people watch with the sound off, and a video they can't follow is a video they scroll past. Subtitles also make your content accessible to people who are deaf or hard of hearing, and they help anyone watching somewhere noisy.

There's a practical benefit too. Captions give viewers a second way in: they read the opening line while the hook plays. On ads, that can be the difference between a viewer staying and swiping.

Should you use burned-in subtitles or closed captions?

For Reels, TikTok and Shorts, burn them in. For YouTube long-form and LinkedIn, upload a caption file as well, so viewers can switch them on and the platform can read the text.

  • Burned-in (open) subtitles are part of the picture. They look exactly as you designed them, on every device, but can't be turned off or corrected after export.
  • Closed captions are a separate file, usually SRT, uploaded with the video. Viewers can turn them on or off, and you can fix a typo without re-exporting. YouTube, Meta ads and LinkedIn accept SRT files.
  • Many brands do both on ads: styled captions burned in, plus an SRT file where the placement accepts one.

Are automatic captions good enough?

They're a good first draft, not a finished job. Instagram, TikTok and YouTube can all generate captions automatically, and they're often close. They still get names, place names, product names, numbers and accents wrong, and a wrong word in a caption looks careless.

Use the automatic version to save typing, then read every line against the audio before you post.

How do you add subtitles to social video, step by step?

This is how we caption every edit.

  1. Lock the edit first. Captioning before the cut is final means doing it twice.
  2. Generate a transcript, from your editing software or the platform's auto captions.
  3. Correct every word against the audio, including names, numbers and technical terms.
  4. Split the text into short lines that follow natural pauses in speech, two lines at most on screen.
  5. Time each line so it appears as the words are spoken and stays long enough to read.
  6. Style it: one clear sans-serif font, a size that reads on a phone, and strong contrast with a shadow or a box behind the text.
  7. Place it in the middle band of the frame, inside the platform's safe zone.
  8. Export the video with captions burned in, and an SRT file for platforms that accept one.
  9. Watch it on a phone with the sound off. If it makes sense, it's done.

How should subtitles look on a phone?

Readable at a glance, and never in the way. The small screen is the test, so check there, not on your editing monitor.

  • Use one font, with clear letters. Thin or decorative fonts are hard to read over moving footage.
  • Make sure the text stands out from every shot. White text with a dark outline or shadow, or text in a solid box, works on almost anything.
  • Use sentence case. Long lines in capitals are harder to read.
  • Highlight one or two key words per line if you like, but not every word.
  • Keep captions off the speaker's face and away from on-screen headlines.

Do subtitles help accessibility rules?

Yes. The web accessibility guidelines most organisations follow (WCAG) expect captions on prerecorded video with sound, and public sector bodies in the UK have to meet accessibility regulations based on them. Even if those rules don't apply to you, accurate captions are simply good manners to viewers who rely on them.

What subtitle mistakes should you avoid?

The most common ones are easy to fix.

  • Typos and wrong words left in from auto captions.
  • Text sitting under the app's buttons or caption.
  • Three or four lines on screen at once.
  • Captions that run ahead of or behind the speaker.
  • Burned-in captions plus the platform's auto captions, so the text appears twice.

How does Foundry subtitle social video?

Captions come as standard on every edit we make. A person checks every word against the audio, the style matches your brand, and the text sits inside each platform's safe zone. Where a placement accepts a caption file, you get the SRT too.

We edit for Meta, Instagram, TikTok, LinkedIn and YouTube, and because we run ads as well, we know which caption styles hold attention in the first seconds.

Our averages. Not our best days.

Our averages

  • 4hours

    Meta Ads setupthis service

  • 20mins

    Average reply time

Social video subtitle FAQs

  • People use the words loosely. Strictly, captions include sound cues as well as speech, for viewers who can't hear the audio. Subtitles cover speech only, often in another language.

  • Usually, yes. Burned-in subtitles look the same for every viewer and you control the style. Turn off Instagram's own captions if they would double up.

  • A plain text file with each caption line and the time it appears. You upload it alongside a video so viewers can switch captions on or off.

  • Use them as a draft and edit the mistakes in the app. Check names, numbers and anything technical by eye.

  • In the middle band of the frame, above the bottom area where the app shows your caption and profile name, and clear of the buttons on the right.

  • Platforms can read caption files, and spoken words often appear in their search features. The bigger win is that people understand and keep watching.

Want every video captioned and checked? Get moving.

Tell us what you need. We'll reply within the hour (working hours), and most websites go live about 5 days after kick-off.

We'll reply within the hour (working hours).

Or email hello@foundryagency.co.uk

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